back to blogging! yeah i received this letter from DBS cause i sent a customer feedback form to them... started off with a simple "erm... my card can't be read by an AXS machine. i need to pay my bills as soon as i can."

she goes "oh i'm sorry sir, we can't do it by the counter. you need to call the customer help desk."

"oh ok... how can i do that?"

"oh you dial (blah blah blah).... sir would you like me to help you call?"

"that would be great!" as i speak to the customer service officer i struggle to find an opening

"can i have a customer feedback form? yes hello?" lol... then as the CSO (go figure) is asking me for details i'm like showing her hand signals for (PEN! i need a PEN!) then as the CSO is asking me personal security questions i'm rushing to finish the feedback form... just nice when i finish the phone and hang up. i sign off.

"here you go. have a nice day!"

and that concluded my good deed for the day. =)